Saying

Politeness costs nothing and gains everything.

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Calling in sick Print E-mail
Tuesday, 19 April 2005

Negotiations between union members and their employer were at an impasse. The union denied that their workers were flagrantly abusing their contract's sick-leave provisions.

One morning at the bargaining table, the company's chief negotiator held aloft the morning edition of the newspaper, "This man," he announced, "called in sick yesterday!"

There on the sports page, was a photo of the supposedly ill employee, who had just won a local golf tournament with an excellent score.

The silence in the room was broken by a union negotiator.

"Wow," he said. "Just think of what kind of score he could have had if he hadn't been sick!"

Telesales Print E-mail
Tuesday, 19 April 2005

One thing that has always bugged me, and I'm sure it does most of you, is to sit down at the dinner table only to be interrupted by a phone call from a telemarketer.

I decided, on one such occasion, to try to be as irritating as they were to me. The call was from AT&T and it went something like this: (swallowing)

Me: Hello
AT&T: Hello, this is AT&T...
Me: Is this AT&T?
AT&T: Yes, this is AT&T...
Me: This is AT&T?
AT&T: Yes This is AT&T...
Me: Is this AT&T?
AT&T: YES! This is AT&T, may I speak to Mr. Byron please?
Me: May I ask who is calling?
AT&T: This is AT&T.
Me: OK, hold on.

At this point I put the phone down for a solid 5 minutes thinking that, surely, this person would have hung up the phone. I ate my salad. Much to my surprise, when I picked up the receiver, they were still waiting.

Me: Hello?
AT&T: Is this Mr. Byron?
Me: May I ask who is calling please?
AT&T: Yes this is AT&T...
Me: Is this AT&T?
AT&T: Yes this is AT&T...
Me: This is AT&T?
AT&T: Yes, is this Mr. Byron?
Me: Yes, is this AT&T?
AT&T: Yes sir.
Me: The phone company?
AT&T: Yes sir.
Me: I thought you said this was AT&T.
AT&T: Yes sir, we are a phone company.
Me: I already have a phone.
AT&T: We aren't selling phones today Mr. Byron.
Me: Well whatever it is, I'm really not interested but thanks for calling.

When you are not interested in something, I don't think you can express yourself any plainer than by saying "I'm really not interested," but this lady was persistent.

AT&T: Mr. Byron, we would like to offer you 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year. Now, I am sure she meant she was offering a "rate" of 10 cents a minute, but she at no time used the word "rate." I could clearly see that it was time to whip out the trusty old calculator and do a little ciphering.

Me: Now, that's 10 cents a minute 24 hours a day?
AT&T: (getting a little excited at this point by my interest) Yes sir, that's right! 24 hours a day!
Me: 7 days a week?
AT&T: That's right.
Me: 365 days a year?
AT&T: Yes sir.
Me: I am definitely interested in that! Wow!!! That's amazing!
AT&T: We think so!
Me: That's quite a sum of money!
AT&T: Yes sir, it's amazing how it adds up.
Me: OK, so will you send me checks weekly, monthly or just one big one at the end of the year for the full $52,560, and if you send an annual check, can I get a cash advance?
AT&T: Excuse me?
Me: You know, the 10 cents a minute.
AT&T: What are you talking about?
Me: You said you'd give me 10 cents a minute, 24 hours a day, 7 days a week, 365 days a year. That comes to $144 per day, $1,008 per week and $52,560 per year. I'm just interested in knowing how you will be making payment.
AT&T: Oh no, sir, I didn't mean we'd be paying you. You pay us 10 cents a minute.
Me: Wait a minute here!!! Didn't you say you'd give me 10 cents a minute? Are you sure this is AT&T?
AT&T: Well, yes this is AT&T sir but......
Me: But nothing, how do you figure that by saying that you'll give me 10 cents a minute that I'll give you 10 cents a minute? Is this some kind of subliminal telemarketing scheme? I've read about things like this in the Enquirer, you know. Don't use your alien brainwashing techniques on me.
AT&T: No sir, we are offering 10 cents a minute for.....
Me: THERE YOU GO AGAIN! Can I speak to a supervisor please!
AT&T: Sir, I don't think that is necessary.
Me: Sure! You say that now! What happens later?
AT&T: What?
Me: I insist on speaking to a supervisor!
AT&T: Yes Mr. Byron. Please hold.

So now AT&T has me on hold and my supper is getting cold. I begin to eat while I'm waiting for a supervisor. After a wait of a few minutes and while I have a mouth full of food:

Supervisor: Mr. Byron?
Me: Yeth?
Supervisor: I understand you are not quite understanding our 10 cents a minute program.
Me: Is this AT & T?
Supervisor: Yes sir, it sure is.

I had to swallow before I choked on my food. It was all I could do to suppress my laughter and I had to be careful not to produce a snort.

Me: No, actually, I was just waiting for someone to get back to me so that I could sign up for the plan.
Supervisor: OK, no problem, I'll transfer you back to the person who was helping you.
Me: Thank you.

I was on hold once again and managed a few more mouthfuls. I needed to end this conversation. Suddenly, there was an aggravated but polite voice at the other end of the phone.

AT&T: Hello Mr. Byron, I understand that you are interested in signing up for our plan?
Me: Do you have that friends and family thing because you can never have enough friends and I'm an only child and I'd really like to have a little brother...

AT&T: (click)

Mr. or Mrs. Computer Print E-mail
Tuesday, 19 April 2005

Is your computer male or female? As you are aware, ships havelong been characterized as being female (e.g., "Steady as she goes", or"She's listing to starboard, Captain!"). Recently, a group of computerscientists (all males) announced that computers should also be referred to as beingfemale. Their reasons for drawing this conclusion follow:


1.  No one but the Creator understands their internal logic

2.  The native language they use to communicate with other computers is incomprehensible to everyone else.

3.  The message "Bad command or file name" is about as informative as, "If you don't know why I'm mad at you, then I'm certainly not going totell you".

4.  Even your smallest mistakes are stored in long-term memory for later retrieval.

5.  As soon as you make a commitment to one, you find yourself spending half your paycheck on accessories for it. However, another group of computer scientists (all female) think that computers should be referred to as if they were   male.  Their reasonsfollow:

1.  They have a lot of data, but are still clueless.

2.  They are supposed to help you solve problems, but half the time they are the problem.

3.  As soon as you commit to one you realize that, if you had waited a little longer, you could have obtained a better model.

4.  In order to get their attention, you have to turn them on.

5.  Big power surges knock them out for the rest of the night.

Computer class fun Print E-mail
Tuesday, 19 April 2005

For a computer programming class, I sat directly across from someone, and our computers were facing away from each other.

A few minutes into the class, she got up to leave the room. I reached between our computers and switched the inputs for the keyboards. She came back and started typing and immediately got a distressed look on her face.

She called the teacher over and explained that no matter what she typed, nothing would happen. The teacher tried everything. By this time I was hiding behind my monitor and quaking red-faced.

I started to type, "Leave me alone!"

They both jumped back, silenced. "What the . . . " the teacher said.

I typed, "I said leave me alone!"

The kid got real upset. "I didn't do anything to it, I swear!"

It was all I could do to keep from laughing out loud. The conversation between them and HAL 2000 went on for an amazing five minutes.

Me: "Don't touch me!"

Her: "I'm sorry, I didn't mean to hit your keys that hard."

Me: "Who do you think you are anyway?!" Etc. Finally, I couldn't contain myself any longer and fell out of my chair laughing.

After they had realized what I had done, they both turned beet red. Funny, I never got more than a C- in that class.

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